1. Introduction

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We are committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, and disclose personal data in connection with our software-as-a-service (SaaS) digital product. This policy applies to all visitors, users, and others who access or use our website or our SaaS product ("Users").

 

FULL DISCLAIMER: WE DO NOT SELL YOUR PERSONAL DATA TO ANYONE.

 

However, certain data-sharing practices for analytics and marketing purposes may be considered a "sale" under the California Consumer Privacy Act (CCPA).

 

2. Data Controller and Contact Information

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The data controller for the personal data collected through our SaaS product and website is Maoni LLC. If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@maoni.us.

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3. Data Collected

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We collect the following data from our Users:

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• Email address;

• User ID/Tag;

• Phone number;

• Name;

• Last name;

• Comments made using our service;

• Pictures sent using our service;

• IP address;

• Cookie identifiers;

• Device identifiers;

• Browser type;

• A record of the specific QR Code you scanned;

• Other details you provide through forms or other interactive content that we host;

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We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

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4. Purpose and Legal Basis for Data Processing

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We collect and use personal data to:

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• Offer our SaaS Product and Services to businesses and other parties.

• Develop and enhance products and services, including improving existing services and creating new ones.

• Personalize the content and ads that users see on other online platforms.

• Analyze market trends and usage of our Services.

• Send information about our current and upcoming Services, or those of our customers, including marketing updates through phone, email, online ads, and other methods.

• Engage in marketing activities to promote our Services and offerings.

• Address inquiries and provide customer support by responding to questions and concerns.

• Create and use aggregated or de-identified data, which is not covered by this Privacy Policy, for any purpose.

• Enforce our legal agreements and business terms.

• Detect and address fraud, cybersecurity issues, and other risks, including conducting security assessments.

• Adhere to legal requirements, protect rights, and ensure safety.

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Our legal basis for collecting and processing personal data is:

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• Performance of a contract: We process personal data to fulfill our contractual obligations to provide our SaaS product and related services to Users.

• Legitimate interests: We process personal data to improve our SaaS product and related services, and to communicate with Users about our products and services.

• Compliance with legal obligations: We process personal data to comply with applicable laws and regulations.

 

5. Data Sharing and Transfers

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We do not share personal data with third parties except as necessary to provide our SaaS product and related services to Users, or as required by law. For example we share information with businesses using our products or services, if we collect information about you in relation to your interactions with a business or their content created or enhanced through our Services, we may provide that information to the business. Additionally, we might disclose personal information to businesses using our products or services in other circumstances as necessary to provide our SaaS product and related services to Users, or as required by law. Furthermore, certain data-sharing practices for analytics and marketing purposes may be considered a "sale" under the CCPA.

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Service Providers

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We may transfer personal data to our service providers, such as hosting, email service providers, CRM platforms, and other technical infrastructure providers. These service providers are contractually obligated to use the personal data only to provide services to us and are prohibited from using the data for any other purposes. As such, these transfers do not constitute a "sale" under the CCPA.

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Third-Party Analytics and Marketing Tools

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We use third-party analytics and marketing tools to:

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• Analyze how our Users interact with our website and SaaS product,

• Track page views, session duration, and user interactions,

• Measure the effectiveness of our marketing campaigns,

• Deliver personalized advertising to Users.

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Some of these third parties may use tracking technologies such as cookies and device identifiers to collect and process personal data for their own purposes, such as building consumer profiles or delivering targeted advertisements based on browsing behavior. In these cases, this sharing of personal data for analytics or targeted advertising may qualify as a "sale" under the CCPA.

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Opt-Out of the Sale of Personal Information

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If you are a California resident, you have the right to opt-out of the sale of your personal information. To exercise this right, please click on  “Do Not Sell My Personal Information” below to access the form or contact us at privacy@maoni.us. While we do not sell personal data for monetary consideration, some data sharing with third-party analytics or marketing partners may be considered a "sale" under the broad definition of the CCPA.

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Other Disclosures

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We may disclose personal data to comply with applicable laws, respond to lawful requests, or as part of a business transaction, such as a merger or acquisition. We may also transfer data to third parties for business continuity or legal compliance purposes.

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6. Data Retention

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We retain personal and non-personal data for as long as necessary to provide our SaaS product and related services to Users or as required by law. Specific retention periods may apply based on the type of data and the purposes for which it is processed. For example:

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• Identifiers such as name, email, and phone number: Retained for the duration of the customer relationship and for a period of up to 2 years after its termination for legal and administrative purposes.

• Financial information: Retained for up to 7 years in compliance with financial regulations.

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When personal data is no longer needed, we will securely delete or destroy it, unless retention is required for legal reasons.

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7. User Rights

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Users have the following rights regarding their personal data:

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• Access: Users can request access to their personal data and receive a copy of the data we hold about them.

• Rectification: Users can request that we correct any inaccurate or incomplete data.

• Erasure: Users can request the deletion of their personal data in certain circumstances, such as when it is no longer needed for the purposes for which it was collected.

• Restriction of Processing: Users can request that we restrict the processing of their data in certain circumstances.

• Data Portability: Users can receive their personal data in a structured, commonly used, and machine-readable format and transmit that data to another data controller.

• Objection: Users can object to the processing of their personal data, such as when it is processed based on legitimate interests.

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Appeals Process for Data Requests

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If you believe that we have not addressed your request to exercise your data rights (e.g., access, deletion, correction), or if your request has been denied, you have the right to appeal the decision. To file an appeal, please contact us at privacy@maoni.us with the subject line "Appeal Request." We will review your appeal and respond within 45 days. If your appeal is denied, we will provide you with information about how you can contact your state’s data protection authority, if applicable.

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8. Cookies and Tracking Technologies

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We use cookies and similar tracking technologies on our website and SaaS product. These technologies may collect information such as browser type, IP address, and pages visited. Users can manage their cookie preferences through their browser settings.

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Types of Cookies We Use:

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• Strictly Necessary Cookies: These cookies are essential for certain features of our websites to work. These cookies do not record identifiable personal information, and we do not need your consent to place these cookies on your device.

• Performance Cookies: These cookies collect anonymous information about how you use our websites to help improve their performance.

• Functionality Cookies: These cookies remember settings to enhance your visit, such as text size or preferences.

• Targeting and Advertising Cookies: These cookies are used by trusted third parties to deliver adverts more relevant to you and your interests. Information contained in these cookies is anonymous and does not contain personal information.

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Users can manage their cookie preferences by adjusting their browser settings. Opt-out tools may also be available for users who wish to control third-party tracking.

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9. Data Security

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We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect personal data from unauthorized access, disclosure, alteration, and destruction. These measures include encryption of data in transit and at rest, firewalls, and access controls to restrict data to authorized personnel only. Despite these measures, no security system is impenetrable, and we cannot guarantee the absolute security of your data.

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10. Data Breach Notification

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In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and relevant authorities as required by applicable data protection laws.

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11. U.S. State Privacy Rights

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In addition to the rights granted under the California Consumer Privacy Act (CCPA) and General Data Protection Regulation (GDPR), residents of other U.S. states may also have rights regarding their personal information, including the right to access, correct, or delete their data. These rights may be governed by laws such as the Colorado Privacy Act (CPA), the Virginia Consumer Data Protection Act (VCDPA), and others. If you are a resident of one of these states, please contact us at privacy@maoni.us to exercise your rights.

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12. Changes to the Privacy Policy

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We reserve the right to modify this Privacy Policy to reflect changes in our data practices or legal requirements. Any modifications will be communicated to Users through email and our website. We commit to reviewing this Privacy Policy annually to ensure continued compliance with evolving laws and regulations.

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13. Consent for Marketing Communications

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We may send you marketing communications if you have provided your explicit consent. You can opt out of receiving these communications by clicking 'unsubscribe' in emails or contacting us at privacy@maoni.us.

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14. Minors

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The use of Maoni services is not targeted at or available for the use of minors. We request that no one under the age of 16 provide us with any personal information at any time. If you believe that we have collected the personal data of a child under the age of 16, please notify us at privacy@maoni.us for its removal.

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15. Governing Laws and Additional Provisions

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If any aspect of this Privacy Policy is not explicitly covered or addressed, the applicable laws and regulations of the relevant jurisdiction, including but not limited to the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR), will govern and apply. In the event of any conflict between this Privacy Policy and applicable laws, the laws and regulations of the State of Florida shall prevail.