Feedback Form
Engaged customers are the cornerstone of any nutritious business. In the age of social media, people are more inclined to share their opinions and thoughts than ever before. Use this trend to increase customer engagement in your business by providing a simple way to interact with you.
Engaged customers not only make repeat purchases, but they also act as brand ambassadors, recommending products or services to their friends and family. Additionally, engaged customers tend to have higher loyalty and lifetime value, which means they will continue to support your business over the long-term.
And that is precisely what you want, or rather, what you need.
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What's good about it?
Private
Allow your customers to send private feedback that stays between your business and them, rather than having them resort to Google or Facebook. Unlike social media, we value privacy and do not read the messages sent to your business using our service. Privacy is another tool to build trust and foster intimacy between your brand and customers, and we encourage you to make the most of it.
Actionable
The feedback form provides data directly from the source (your csutomer), allowing your business to gain valuable insights into your customers' needs and preferences and adjust your offerings accordingly as well improve existing products and services.
Minimum effort
No need to fill out lots of fields in order to send feedback to your business. It's up to you to decide what details are required in the feedback form (with our Crème de la Crème Destiny plan), but we have designed it in a way that only the feedback message and the NPS score are required, at the very minimum, in order to connect with your business. With less effort required, there is a higher probability that your customers will use it.
Easy-to-use
The feedback form is accessed through a unique QR code, which makes it easy for your customers to provide feedback without having to search for a specific website or URL. This increases customer engagement, which is the holy grail of modern businesses.
Customizable
With our Standard and Crème de la Crème Destiny plans, you will have access to our client portal and the ability to customize your feedback form. You can decide which fields are visible and/or required to send off feedback. Additionally, you can add your logo, custom message, or background color to match your branding needs, and connect with your customers on a deeper level.
NPS metric
The feedback form includes the Net Promoter Score (NPS) metric, which is a widely recognized and straightforward way to measure customer satisfaction and loyalty.
Roadmap
Check out our roadmap to see the development plans related to our Feedback Form feature.
Don't be shy.
Get in touch!
Tampa, Florida, USA.
Warsaw, Poland.
Available from Monday to Friday
9am to 5pm ET